I m very disappointed with the dress I have received today, it is not the same as in the picture, the pattern is even not the same as the model of the picture, if. The quality is like a one pound Chinese shop, it seems like an custom for a party dress, awful,
And also be careful due to those items I have seen in different websitel. Never buy in dresslily or in any other webdsite where you can find this dresses.
Dear raquel,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We have checked your order and find out that we had replied you and waiting for your information.
We need to confirm this issue with our supplier and to avoid any further issue happen.
If you have any further concern, please feel free to contact us at that ticket.
Once again, I want to restate our apology to the customer for their experience. We will work hard to resolve this issue for them and to prevent it from occuring again in the future.
Best Regards
Dresslily Customer Service