If I could I would give 0 star! This company has been automatically charging me since last Sep WITHOUT any of my permission. I checked my credit card transaction. They took $519.34 out of my pocket already. I called many many times, but no one answered. My suggestion is to remove the phone service option since no one there. It is a waste of customer's time to call. I also emailed and have hear back still. TELL ME WHAT TO DO!
Hello Ran,
Thank you for your review. We are sorry to hear you had an unpleasant experience.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
If you do not shop or skip between the first and the fifth, you’ll see a $39.95 charge on the card provided. This turns into store credit that you can shop with anytime. We send reminder emails, but you’re welcome to make use of our no-questions-asked 30 day refund policy: http://askadoreme.com. In order to be eligible for a refund of store credit beyond 30 days, please send an email to our claims department at claims@adoreme.com explaining the case and why you were not able to request a refund within our 30 day limit.
To learn more about the benefits of membership or to unsubscribe, visit our online helpdesk: www.adoreme.com/helpdesk
Let us know if you have other questions!
Best,
Adore Me.
help@adoreme.com