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Impressive communication. I placed an order and then requested to cancel. Even though it was a weekend, I still received an email confirming my request to cancel, so I wasn't left hanging, wondering whether or not I was going to be charged. They even went one step further and inquired the reason for the cancellation, which I would interpret as an effort to improve customer service. I would deal with them again. I would have liked to know the name of the person I was communicating with.
Randy C.'s review of OpticsFast earned 2 Very Helpful votes
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I sent in a pair of glasses that had damage to the temple and nose peice. Emily was very...
