randi s.

If you need pet meds, prescription or nonprescription, find a reputable company that cares about animals. This is not one!
I ordered 4 different nonprescription items. The BOX arrived on time, with a packing list with each item checked. Unfortunately, the list was not true. Only items 2&3 were enclosed. Item 1 was a flea prevention product, but the wrong item and quantity were enclosed. Item 4 was missing completely.
I immediately notified them in writing, asking for them to respond within 24 hours with their plan to correct their errors. They took 5 DAYS to respond.
They promised to ship the missing items, with a new tracking number to be sent within 24 hours. Over 4 DAYS later, NOTHING heard from them at all. My account showed that shipment of the missing items had not yet even been processed. Over 2 weeks since the original order was placed and nothing!
They should rename their company "entirelypathetic".

I got this card for vet visits. HUGE mistake. Everything you read in the other reviews is true. 6 months no interest? LOL!
1) Suppose you make 3 charges in 3 different months. When you make a payment do they apply it to the next expiring promo balance? NO! They apply it to something expiring in a future month. Example: Have a promo balance of $250 due Sept 20. Make a payment of $250 on Sept 14. So, you think your promo will be paid off. BUT, they apply it to a promo not due until November. So, your promo due Sept 20 is NOT paid off within the 6 month period and they charge you 26% interest, back to the original purchase date.
2) Then there's the unexplained promo amount due which is not what you charged. Example: You charge $200. They correctly show the date charged and the amount. BUT, the promo amount due shows $240.? Why the difference? No explanation. AND, if you pay off the $200 original charge within the 6 month promo period, but NOT the unexplained extra $40, they consider the promo balance NOT PAID and charge you interest on the whole thing.
3) Customer Service? PATHETIC! They will email you acknowledgement of your inquiry/complaint. EVENTUALLY they will send another email. It won't make much sense. They won't explain anything. They won't answer any questions.
4) They give you no warning about the above. You need to check your account constantly to see what fancy footwork they have pulled to charge you exorbitant interest.
RUN AWAY FROM SYNCHRONY BANK and CARE CREDIT as fast as you can!

The best pharmacy. The best service. The best prices. The fastest shipping. The easiest website to use. Need I say more?