RAndi h.

I seriously love so many things about Costco. I've had a membership there for at least 10 years. The quality of their products is fabulous. However, if something does not work like its supposed to I never worry when I make my purchase there. They have the best return policy no questions asked. I will buy things there just for that reason alone versus another store, but the prices are usually unbeatable when looking at more expensive items too so it's an all around win to buy there. Even though you pay for the membership the savings at their gas station alone are worth the price of the membership. Will be a customer for life!

I'd give them negative stars if it was an option. This is my second time ordering (the first time I chalked not getting my order up to be just a simple error (so I thought I'd try again) the second time Again did not get what I ordered and months went by before I got a refund. I almost had to file with my credit card company to get the refund because my order never came and they would consider that fraud.