I have bought many items from this company. First it takes a long time for them to ship. Sometimes 10 days, but most of the time 3 weeks. I had some items not never arrived and when contacted them they always refund my money. The quality has being good on sheets and other things. You have to keep in mind that they are cheaper than a lot other place, so I have not bought anything electronic like computer, phone etc. becuase they are usually returned and you might be playing with luck (you could get something good or get an abuse item).