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Ramona D.

Contributor Level

Total Points
86

1 Review by Ramona

  • GlassesShop

5/16/14

I visited this site because I was looking for a super cheap pair of glasses to use at night. This site definitely fits the bill for that.

To start with the positive I will say that I found the site to be user friendly and easy to use. The ordering process was very detailed and I felt that this would help ensure a decent pair of glasses.

The neutral. The shipping took about a month. I want overly concerned with this. The time was a bit long, about a month from order to deliver, but I figured for the price this was tolerable. I will say the glasses did not fit well. I enters the prescription that I received from my Optomotrist but I felt that the lenses were too strong, so I had to balance the glasses at the end of my nose so the strength did not hurt my eyes. The frames also did not fit well. They seemed to sit crooked on my nose. I rated this neutral because for my occasional need and the price paid I was willing to live with these issues.

For the negative. As of this review I've had the new glasses for about a month. The bridge on the frames has already snapped. As mentioned before the frames wetter crooked, so while gently adjusting them (which I have done many times on higher end glasses purchased at the Optomotrist's office) one lens completely snapped off if the bridge on the frames. I have more attempted three times to contact the manufacturer. Twice by phone, during the hours listed on the website, yes I took about for time differences. I also attempted contact by email. It had now been several days with no response. This I find unacceptable. I strongly believe that a company should be reachable during listed times and should definitely respond to contact attempts. Because of this experience I will mage sure I do more reach before purchasing glasses online, if I even do, and I will certainly tell anyone I speak to and recommend avoiding this site.

Ramona Has Earned 6 Votes

Ramona D.'s review of GlassesShop earned 6 Very Helpful votes

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