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Raihan K.

Contributor Level

Total Points
84

1 Review by Raihan

  • Freelancer

8/17/14

I was working on Vworker.com, and we never had any problem. They had Phone support, email support as well as group discussion support with client. Specially arbitration.

Now when freelancer.com acured vworker then we become in problem. We never worked on freelancer.com.

First thing we found that. They dont have phone support?
What the hell.
Ok. May be their support team is good. Oh dear, there are some Child with lollipop. They even dont read the text. They just copy and paste some text and thats it.
Oh forgot to mention about PROPER DEPARTMENT. I dont know what is that.

My account age is 5 year. Right now they are harassing me with residential address. I sent them several documents, even bank statement. And they still saying its not standard.
I really dont know what to say.

They eat my more than 7000 usd without notify me. They suddenly refund money without notify us. and when we asked for that money. They said to contact with buyer.
Hahah. If buyer get the work and refund the money as well then what is left dear?

Ok. Any buyer can ask for refund even work done. And they will limit your account for that.
And they will say to contact with buyer.
So, here what will happen actually? Buyer tell us that ok ok you no need to refund. Lol...
Of-course they want the fund. And what we have to do? We need to refund it to remove limitation? Great freelancer.

MATT BARRIE is a business man. He dont care about all this. He can sell the site to else for money. But here victim is US/WORKER/FREELANCER

And this is not far way that freelancer staff also going to switch their job soon, when they will become adult:)

There is no solution of this. So lets stop here.

Do something else. Do other marketing to get work. Make your own world.

All the best people.

Service
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Jielyn L. – Freelancer Rep

Hello Raihan, my name is Marcus and I'm from Freelancer.com. We greatly appreciate your feedback with regard to your experience. I can see that you're upset and I would like to know more about your bad experience with our website so I can do something to fix your issue. I would like to help you and make sure that each of your concerns are properly addressed. Send me an email at marcusc@freelancer.com and I'll take a look at your account to fix the issue. I hope to hear from you.

Raihan Has Earned 4 Votes

Raihan K.'s review of Freelancer earned 4 Very Helpful votes

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