Be careful! Fraud! Don't use the services of Freelancer.com!
Hi! I want to share my experience about Freelancer.com. First thing I can say – I was very dissapointed. First thing you have to do when you come to this platform – you need to register and to provide information about your credit card for "verification of your identity". Ok... Then you start to bid, then you find that most of the projects there are fake and there's no guarantee that you will be payed for your job – as for me – I've made a work for one project, and then employee just stopped answering me, so I remained not payed for my job, and my appeals to the support team of Freelancer.com didn't help. At the same time for this project Freelancer.com charged me (from my credit card) with 5 euro. So the fees they are taking for projects don't mean that they gonna protect you in any way. Then appeared one strange project created specially for me with name "project for rafaellaburtman" - this project was prorosed to me and awarded to me and inspite that I didn't accept this project Freelancer.com took from me the fee in amount 15.38 euro from my credit card without my agreement. Much time passed and I still didn't get my money back.
Conclusion: when you try to work on Freelancer.com you lose money, but not gain. I've lost 20 euro while just trying to find a job there – so my advice to all Freelancers is to find another source and not to be a victim of frauders.
Hello, Rafaella. Lara here from Freelancer.com. I see that this has been addressed via ticket ID ZGG-420-76851. Upon checking, the fees were refunded accordingly, as well. It shows that you were hired directly by the employer, hence, the project fee. We sincerely apologize for any inconvenience this may have caused you. Let us know how we can be of further help. Thank you and take care!