Hi Rafael,
Good day! Thank you for contacting us. I have reviewed your account and see your order is still being processed and will be shipped soon. To be safe, we let our customers know they should allow 2-3 weeks for an order to be delivered, although orders normally ship much faster. To ensure it is, I have escalated your order to our fulfillment team; please expect an update once we hear back. Thank you for your patience and understanding on this matter.
If there is anything further I can do to assist you please let me know. At Nomorerack, customer satisfaction is our main goal.
Thank you!
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less
On Mon, Dec 9,2013 at 2:03 PM,
Hello there,
I am a bit concern after reading all the reviews from your website. I place this order of 2 tablets and I need them by December 24. When I look in to the delivery policy state that it should arrive with in 10 to 14 Business day. Been Christmas time I just want to know if I should cancel my order. I am not worry about nothing really thing the credit card company offer to give a refund in the item does not arrive as promise and they will go after you. How ever I really want to those tablet because is a present to my nephews with their father pass away on November. Please respond so I can take action. I am confident this is going to come truth. But is there any reason that you believe this will not going to happened please let me know because I need to get those tablets for my nephews. Please respond. Thanks