I recently did a lot of work for this employer on freelancer.com. The work consisted of designing and modeling a very difficult and pretentious house. The project was for 1000 USD. I did all the comunication and payments through freelancer.com as any well intended freelance would. 4 milestone payments of 200 USD each were made and released from my employer and ended up in my account. The day before project completion all funds were retracted from my account by freelancer.com because the employer's account was "questionable" I could not contact my employer, because he had terminated all chanels of comunication. I adressed the problem to freelancer support team, and they responded very fast, but there was nothing they could do except refund me the 100 USD (10% freelancer fee for accepting the project).
I believe that freelancer people are well intentioned, but professional con artists, like this guy i worked for, can break their system regardless of all the precautions they take.
Mr. Marcus C. Please be so kind and take a look at ticket CXX-985-*******. I hope that you will find the crack in your system that allows people to do this kind of scams.
Sorry for my bad english spelling, but i am from Romania, and i am a bit out of practice.
Hi Radu, I regret to hear what has happened to the payments you have received from one of your employer. Review of CXX-985-43626 shows that my colleagues were already able to clarify this. We greatly appreciate the further information you have provided, specially the two new projects. These were already forwarded to our Report Violation Department and they are already investigating your report. Be assured that they will provide you a feedback through your ticket ID: CXX-985-43626. Feel free to email me at marcusc@freelancer.com, should you have any other concern which I can be of assistance. Thanks.