Rachel W.

I actually bought one of these cards in a store, simply so I could avoid U-Haul's ridiculously high cash deposit. Since having to use the website, I've realized what a scam this company is. The original card, which worked, was lost with $30 still on it, and I have now received two replacement cards that do not work. They require an activation code that does not come with the card, and their phone representatives insist that they cannot help. Their customer service email reps don't respond to messages. I don't have it as bad as some folks on this thread, but I'm a working grad student and $30 is $30! I have reported them to the IC3. I hope that helps shut them down. Who's putting together a class action suit?! Count me in!