Horrible customer service and defective products. My sons sweatshirt came with a defect in the lettering and a hole. They will not exchange or refund. Told me they would give me 25% off another one, but that's all they could do. I left a message for a supervisor and never got s call back for over a week. Thanks Hockey Monkey for the awesome sweatshirt that my son is now stuck with, with a home in it! We'll be sure to tell everyone where we got it. Scammers!