I bought 1 pair of shoes from this company and have been charged on a monthly basis without my knowledge ever since, As the below guy said I did the same earlier when I was told I would not get a refund and demanded to speak to a supervisor, you must be persistent, I also advised I was willing to go to court if my money was not returned, they claimed they could not give me a refund as the funds they had taken no longer had a monetary value, which I explained to them that this did to me prior to it leaving my account! I am now in receipt of my £105 refund, very poor business practice and a scam at that! I will be blocking this company via my bank and also paypal!