For Business
Write a Review For Business Write a Review
Thumbnail of user rachelr34

Rachel R.

Contributor Level

Total Points
85
0
1

1 Review by Rachel

iHerb

  • iHerb

“Refunded less than half value of returned items”
1/23/16

I ordered from NZ and was quoted in $NZ on their website. I paid NZ$398 plus shipping. When customs returned the order I was given NZ$169 as Iherb claimed the order was worth $US150. Nowhere in the world does this exchange rate exist! I was quoted in NZ and expected NZ back. Be very careful with this company. I spoke with them again and it turns out they also charged over $200 in return postage even though it cost $29 to get it here. Couldn't/wouldnt provide me with an invoice

  • Comments (0)
  • 654K Views
Helpful  (5)
Thank you

Rachel Has Earned 5 Votes

Rachel R.'s review of iHerb earned 5 Very Helpful votes

Rachel hasn’t received any thanks yous.

Rachel doesn’t have any fans yet.

Rachel isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user matildabicaku2018
matty A. reviewed iHerb
4/18/24

U cancelled my order, and u dont refund the money. I ordered from germany and i have paid! I want...

Thumbnail of user zaras38
Zara S. reviewed iHerb
4/11/24

I had been a customer for a while, the way they pack the stuff is not safe and many times items...