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rachelle w.

Contributor Level

Total Points
84

1 Review by rachelle

  • MiniInTheBox

2/28/15

Ordered from miniinthebox.com January 28th 2015 all items have been "shipped" tracking number doesn't work with the site, tried Swisspost but they don't recognise my number? What's going on... no customer service, no tracking number, poor customer relations I live in Ireland friends have bought from the site was ok for themy just not me? I want my money back at this stage! Anyone else have same problems?
Thanks!

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Mini I. – MiniInTheBox Rep

Hi,

If you choose free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

Miniinthebox

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