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Rachelle C.

1
Level 1 Contributor

Contributor Level

Total Points
252

About Me

no longer work, disabled, failed back surgery floral arrangements, gift baskets, simple knit, simple crochet, paint on all kinds of surfaces, make jewelry, interior design courses long ago, decorated my own house, love clothes, shoes, purses, makeup, have hair down below my waist

How I Can Help

floral and gift basket, love a good bargain, lived in Montreal 24 years, worked at a catering and gourmet food shop, hobbies include cooking, baking, int. decorating, jewelry making, crafting, playing with my dog and fancy rats, finding something I am dying to get for a lot less since money is in short supply, reading, watching sleepy hollow, walking dead, reign and some comedies

Interests

shopping, creating, cooking, travel, animals,gardening, going to food and trade shows

3 Reviews by Rachelle

  • DailySteals

5/26/18

Husband noticed it right away - "Nice mat!" and he hardly ever notices anything.
A bird made a nest, laid eggs and they hatched, sooooo cute little fluffy babies - if I hadn't pointed out the bird's next he would have missed it, and he parks his car on top of it and walks into the garage daily!

  • Tanga

2/11/15

Usually I have had great luck with Tanga. Good quality goods for the price you're paying, definitely better than NoMoreRack which my mother bought some stuff off of, cheaply made poor quality jewelry, the stone was not even set properly and rattled around against the setting.
Right now I am not that thrilled with them, still waiting to hear back in regards to my latest purchase, which arrived short of merchandise. The blurb said you will receive 2 pairs of the tights in the same color. I bought 2 different sets of tights and received ONE of each. I contacted them, got a computed generated message they would look into it and get back to me (I emailed them on Feb 7th) I am still waiting.
Their future business with me hinges on them fulfilling their obligations and making this order right. I have done business with other companies and had issues that were not resolved to my satisfaction, and I no longer do business with them.
When you are doing business online, you only have your reputation, good PR word of mouth, and repeat orders - start ticking off your customers and leaving problems of your own making unresolved and you have lost creditability. They can't see you, talk to you in person, touch the goods - it is all being done in good faith. Spoil that faith and what do you have - less customers, disgruntled customers and customers willing to share their bad service customer rep stories about your company.

Tip for consumers:
Sometimes the shipping is lightening fast, other times it;s like they sent it via a raft up a slow moving creek. This company is a lot like the city of Toronto, a lot of little suburbs (not really a city) this company deals with lots of smaller (yeas, smaller than themselves) entities, the tights in my story were drop-shipped from New York. They don't all share the high values and work ethics of Tanga.

Service
Value
Shipping
Quality
Thumbnail of user mattm66
Tanga C. – Tanga Rep

Hello Rachelle,

Thank you so much for shopping with us and for taking the time to leave a review. We truly appreciate the feedback!

I am sorry to hear you are missing a portion on your order. :( We hate to hear this and are so sorry you've been affected. We understand these errors can affect our customers in a big way.

Unfortunately, I could not find any of your orders with us using the information provided, but if you could send a private message with the full name, shipping address or email used, I would love to look into this issue further.

If you are unable to do so, please contact our customer service department at the link I will provide below.

www.tanga.com/support

Please don't hesitate to let us know how we could assist you further.

Thanks,
TangaLaura
Customer Service Manager

  • Barnes & Noble

2/11/15

My husband bought me a 50 dollar gift certificate from Barnes and Noble online, instead of asking for a gift certificate which would come in the mail after Christmas, he agreed to the digital version. GUESS WHAT! Still no gift certificate. He needs to get on their tail, again, to get this taken care of... I have 2 readers a Nook and a Kindle, that is to say I read a lot. I am disabled and spend a lot of time in bed due to a failed back surgery. THIS REALLY LOWERS MY OPINION OF B&N AND THEIR CREDIBILITY IN MY BOOK!

Rachelle Has Earned 12 Votes

Rachelle C.'s review of Tanga earned 10 Very Helpful votes

Rachelle C.'s review of Barnes & Noble earned 2 Very Helpful votes

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