Its amazing how deceiving the commercial is... I would do anything to make my hair "bounce, and shine like it never has before" but as usual... I am fooled... not only did the product suck! The customer service reps treat you like crap! I just use keratin oil and my hair is way better than this $h**! Rip off! And its impossible to get it through their heads that you don't like it, they keep billing you! Such a horrible way to treat your customers!