Rachel F.

TERRIBLE. Wish I read the reviews because it seems like the same ol' story.

Sep 24th- ordered medication
Sep 24th- credit card charged
Sep 24th- Order faxed over to my vet which was then Faxed over that same day
Oct 10th- still nothing, had emailed with no response
Oct 12th- finally got a response saying there was a delay and shipment was being sent out 24-48 hrs
Oct 13th- asked for Fedex Tracking #. No response
Oct 15th- called and asked for tracking. Person on the phone didn't speak English well, said, " im so sorry that someone told you it was on the way. It's not". When asked if I wanted it to get sent ASAP even though they have zero customer service and nobody ever gave me a straight answer, I was told that they couldn't guarantee delivery. Are you kidding me? Asked for a refund
October 28th- still don't see my refund. This is BULL$#*!

DO NOT order from these people.