Rachel C.

I have ordered two tailored dresses and a clutch from jjshouse. Costs are 281€ including shipment fee. Additional I had to pay 96€ for custom. In total 377€!
The best side of this shopping experience was the fast shipping time. And the clutch is also very nice.
BUT both dresses are terrible! I was blinded by the loads of good reviews on their website. Both dresses are way too big in the breast part and the top of the dresses are way too long. The second dress is described as champagne and also the photos on their website showed a beige champagne color. What I received was a white/ivory dress, which I can definitely not wear or a wedding as a guest. Now that I have read all the reviews on the internet I really regret my order at jjs house! Please be aware of ordering at jjshouse!

Edit:
Thank you jjshouse for the excellent solution. As I have told you at first I was very disappointed because the dresses didn't fit me at all although I gave them precise mass. Also, the dresses weren't that cheap in the end after adding shipping cost and tax I paid about 180€ per dress so I expected good dresses. As I have told you already my dissatisfaction per email I was very much positively surprised that you replied within a couple of hours with a solution. To sum it up the dress didn't meet my expectation and taking more measurements would be better for a perfect dress. BUT your customer service is excellent!