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rachel C.

Contributor Level

Total Points
82

1 Review by rachel

  • Fandango

3/10/14

TERRIBLE customer service, do not waste your money.
My daughter got the book seriers Divergent, 2 of the books had peelable stickers to redeem for $8 toward a movie ticket. Once it was peeled the codes were not there, like they had been imbedded in the cover of the book. I contact their customer service and repeatedly send emails with 2 attached pictures of the coupons. Everytime it sends back saying no attachments. I talked to a guy on the phone, he was NO help at all. I asked him to take my number and he said well I can't call you back. And their email is so poor that you have to fill out your reply in a specific part of the email or they will not get it. Epic fail.

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Rachel C.'s review of Fandango earned 2 Very Helpful votes

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