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I ordered 3 masks for my kids for Christmas... says it shipped the next day on Dec. 9th. It's now the 21st and their response is that it takes 7-21 BUSINESS DAYS to ship something from their company. I asked where are you shipping it from? They said China. This is crazy and unacceptable... I have been ordering things online for over 20years and they have never taken 21 BUSINESS DAYS to arrive and I was told that I couldn't cancel the order because it had been shipped!
Racheal G.'s review of Banggood earned 5 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Racheal G.,
We are sorry for your unhappy experience at banggood.com.
Could you please tell me the order number of the order you refer first? I will investigate this case again.
We can do nothing for you without any order information.
You can also contact us directly to forumservice@banggood.com.
Any problems please keep in contact, I will try my best to solve the problem for you.
Best regards
Banggood Team