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I ordered a nice dress for homecoming on July 29 and got it today, August 9th. The time it took to get here was great! However the box was badly beaten up and dented and the dress... first it was wayyyy darker than the picture on ideeli showed. Things were hanging by threads and the hanger was broken. Needless to say, I am returning it tomorrow and hoping to get store credit. I will use up my store credit if I get it and never go back to ideeli again.
Rachael W.'s review of Groupon earned 2 Very Helpful votes
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Hi Rachael,
I'm so sorry to hear of any trouble with your package, and would like to personally look into it to see how I can help. We will also gladly accept the return of this item if you feel it was not as advertised on the site. Both quality control and member experience are very important to us, and we take this matter extremely seriously.
Would you kindly private message me your order details so I can further assist? Thank you, and I look forward to hearing from you.
Best,
Jason Faria
Sr. Manager Customer Service