The tracking info provided doesn't work. When trying to contact the helpdesk to get a status update you end up in a vicious circle. NO WAY TO CONTACT THEM.
Before you order something - see if you can find helpdesk info. Case not - question your self if you want to take the risk. I hope I get my stuff but will never order here again.
PS: it is also turning out to be extremely tough to get rid of their SPAM mails!