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Pushing S.

Contributor Level

Total Points
105

1 Review by Pushing

  • Shoebacca

9/8/11

This site stinks, don't buy anything, they blocked my money and send me nothing.

3:13 PM Elda: Hello, Pushkar. Please give me a moment while I review your question.
3:13 PM Pushkar: Order #*******623
3:14 PM Pushkar: I chatted with customer care yesterday as well, as per the information they gave me, it should have shipped yesterday.
3:14 PM Pushkar: but the status is still processing
3:15 PM Elda: I'm very sorry, it seems that in processing your order, it was found we had an inventory error and the item was not in stock. The order was closed and a refund was issued
3:15 PM Elda: I'm very sorry for any inconvenience
3:16 PM Pushkar: What the hell, So I am not getting my order anymore?
3:16 PM Pushkar: Why was not I informed of it?
3:18 PM Pushkar: I got no notification from Shoebacca.
3:18 PM Pushkar: and today is the fourth day I have been waiting for it'
3:19 PM Pushkar: You there?
3:20 PM Elda: Unfortunately the issue did not arise until recently, it was delayed because our warehouse was attempting to find the item for you
3:21 PM Elda: And I am very sorry you did not receive an email from us earlier, that is something that should have been sent.
3:21 PM Pushkar: but then why did the customer care said that it will ship yesterday?
3:21 PM Elda: Because yesterday it was still set to ship
3:22 PM Elda: The inventory error had not yet been reported unfortunately
3:23 PM Pushkar: man that's crazy
3:23 PM Elda: I understand and I'm very sorry for all the inconvenience
3:23 PM Pushkar: and if I wouldn't have followed up, i would have never known and would have kept waiting for it
3:23 PM Pushkar: and the amount is still deducted from my account
3:23 PM Pushkar: I am gonna write bad review of Shoebacca
3:24 PM Pushkar: this is totally unacceptable
3:25 PM Elda: Like I said, I do understand your frustration and honestly can't blame you for it either. All I can do from here is make sure the $177.99 goes back to your card as soon as possible, which I will be doing today
3:26 PM Pushkar: Yes Please! And this Chat is going on this websites review.

Pushing Has Earned 5 Votes

Pushing S.'s review of Shoebacca earned 5 Very Helpful votes

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