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Priscilla P.

Contributor Level

Total Points
82

1 Review by Priscilla

  • MiniInTheBox

12/20/14

I ordered my Christmas for my family, and the split my order. I received one item December 18,2014. When I try to track my remaining 11 items I get an error code! I am in panic mode! This is ruining my Christmas as I am stressing every day! Where is my Package?

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Mini I. – MiniInTheBox Rep

Hi,

Thanks for shopping with us! If you choose free super saver shipping, it may take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

Sincerely,
Miniinthebox

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