Primo S.

"NEVER BUY FROM THEM. Bad experience overall.

SNAP UP - after 150 try I buy a phone to snap up. Super price. BUT!

A first what they promised on the site:

"all products are in stock and will be spipped within 3 working day"
"lighting-fast delivery promoised"

Facts
After twenty days nothing - Payment Confirmed (Processing). The seller has not sent the phone

The answer to my first mail 21 DAY AFTER PAYMENT
Hi, dear,
This is the service representative of geekbuying.
Thanks for your order.
The item you ordered "xxxxx " is currently out of stock. Though we have urged our supplier many times, they dont promise us an accurate delivery date. But please don't worry, once we get it, we will ship your parcel as soon as possible.
Or in order not to keep you waiting, would you mind changing it to other item? You can tell us a item code or a item link, then we can check it for you whether it's in stock or not.
We apologize for the inconvenience.
We are looking forward to your early reply.
Best regards,
Carrie

The answer to my second mail 24 DAY AFTER PAYMENT
Hi dear
We are glad to inform you that the item you ordered will be in stock in these days please do not worry.
Once it's in stock, we will ship it to you as soon as possible.
We apologize for the inconvenience.
If you have any question, please feel free to contact us.
Best regards,
Carrie

The answer to my third mail 31 DAY AFTER PAYMENT
Hi dear
We are glad to inform you that we have kept the item for you and ready to packaged.
You will get the email with tracking number once your parcel has been shipped.
Could you inform us when you got your parcel? We will appreciate if you can do this.
If you have any question, please feel free to contact us.

The answer to my fourth mail - 34 DAY AFTER PAYMENT
Hi sir
Thanks for your waiting
We did has got the item for you and have packaged it,
To be honest, your parcel will be shipped from our HK warehouse
Geekbuying Hk warehouse were full of packages and we are hiring more staff for work as the rapid growing orders in recent days.
We are located in shenzhen but only the HK citizen can work in HK warehouse permanently as the immigration limitation.
So we can only arrange our shenzhen labors to HK 3 times a week and it happened for today that no one can go there for packaging.

Do not worry, we will ship it for you ASAP, hope you can give us some days
Nice day
Carrie
Have a nice day!
Sincere regards,
Carrie

Ll I have see in my order status is "Processing". Sent several emails, chat online the answer is always an excuse.

Already bought about 10 items from € 2 to € 150. All the latest purchase is a good and favorably priced. Excellent service and good communication
"I trust these guys."