I ordered 2 items, Earth Digger and Auger Bit. One arrived on time but the other turned out to be out of stock although the sales rep. Assured me both were available just before I ordered.
I called the company to give me status on the other item and was told they are still out of stock.
I had scheduled a plan to use this tool but had to cancel.
I felt misled by the sales rep.
I can not recommend WiseSales to other prospective customers.
Dear Customer,
Please log in your this account p***a@verizon.net and you'll find your order details.
Usually we use our ticket center to keep in touch with our customers, I guess you might don't know how to create a ticket. No worries, the supervisor of customer service created one for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile) You can find your ticket refer to following picture or this link: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=14242869
Please note because the shipping method you chose for this order was Postal service(with tracking service). It's an econmoic shipping method we have, while takes a longer shipping time for delivery. It usually takes 10-18 working days (14-28 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the Check-Out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. We guess you might haven't noticed this so you're inquiring about your order.
Your order was shipped out via SwedenPost-track-HYD on 2016-12-07 with the tracking number RE45***6SE. So you shall receive the order before [2017-01-04], which is the 28th day of shipping. You can refer to this link: http://www.17track.net/
However, if you do not receive your order by that day, please reply in the ticket to the supervisor. We'll either issue the refund or arrange a reshipment for you.
Sincerely,
LightInTheBox Customer Service