Priest A.

I'm all about supporting gay rights, speaking out against racism, and feminism - but I am of the belief that these people are only in it to bilk well meaning people out of their hard earned money.

These people had no issue charging my card first chance they could in September 2013 - but only sent one of the two shirts that I ordered (in retrospect, I'm glad that I only ordered two shirts). I didn't receive the shipment until early November - so I contacted them to inform them of the missing shirt. Over the next few months, I received multiple excuses about how I will be contacted again, or that the shirt shipped - yet strangely enough, I received no usable shipping tracking information. (Really, is it that difficult to ship ONE shirt?) I still received advertisements to throw more money awa -- er, I mean, order more stuff with them. Aside from those, and the auto-mailed excuses, nothing. The telephone number listed on the invoice wasn't functional, and it wasn't until I started complaining on these boards, that "Santiago" (someone besides the "Ryan" persona) contacted me, apologizing, and promising to send the shirt via next day (with a few trinkets for my trouble). After another week of nothing (no response, no tracking number with which I could check on the shipment), I just requested my money back - only to be ignored again.

The Better Business Bureau was a waste of time - it wasn't until I had to cancel the charge with my bank--a year later--that I was able to obtain some relief. I don't care how many renovations that you're going through - it doesn't take A YEAR to send a customer ONE SHIRT THAT THEY PAID FOR. These guys are LIARS and THIEVES; it wouldn't surprise me if we found out that the positive testimonials were from people associated with the company, working to pad their low customer service scores (which you'll notice started coming in AFTER they noticed that they were getting a slew of bad reviews)...

Helpful hint to the company: actually work to resolve the issues with those customers who had a bad experience - that will probably gain you more credibility than the transparently obvious attempt at repairing your bad image.

As for me, I will be jumping in with my story (and saved documents) the NANOSECOND I hear of any lawsuits against this company, as I don't believe for a second that they've changed.

Helpful hint for anyone thinking about buying their stuff: do it like I did, and make your own printed stuff! After all, do you really want to support a company which has no problem stealing intellectual content, and not crediting the authors?

Caveat emptor...