P R.

Horrendous, purchased Christmas gift for our daughter, Just a box of hair chalks, but total price £15.00. It stated to allow 16 days delivery, we ordered in November so no worries there Christmas was almost a month away. December came & left. Also there was no voucher to redeem, its called an immediate purchase so money was taken immediately & delivery of good on way (so it said). End of January no gift, no refund, no care or consideration from KGB, cant even find phone numbers to contact them on. Emails have ludicrously staged automatic replies then you choose another option, automated reply again, notice you have 2 ref numbers on go & cancel. Case closed can be reopened within 31 days. I am still trying, my aim is to collaborate & take information to Police, it must surely be internet fraud & a fraudulent site with fraudulent intentions. :( Disgracefully the Chalks offer has been on sale again. Ive contacted the seller, kgb - not even a reply from the seller. No options to track, no delivery ref etc. HORRENDOUS & STILL TRYING TO GET REFUND! 22.01.2013