Portia M.

I am an Elite member of JUSTFAB for almost 3 consecutive years now.
Everybody complaints about a lengthy Terms and Conditions stating that nobody reads it to which in fact it has provided before placing an order a fine print to tell about how VIP Works in a very clear, straightforward and leighman's term manner that there MAY BE a charge or otherwise SKIP if you don't want to make a purchase. It is so sad to read a lot of bad reviews provided by people who does not even care how to read and know about it better and take note they have 24/7 CSR to help you fully understand how it works for those who have low IQ. It's predictable that there are situations that were least to what we expect but nevertheless can be resolved by means of being so cooperative. And oh btw, Justfab is not a membership it's a fashion subscription rather wherein the concept is same to take it or leave it or to buy or not and skip. Let me tell you what, I have been charged but that was not pocketed by Justfab and it was converted into a credit which can be used in your later purchase and if you don't want it for now then you can ask for a refund. Simple as that! No need to argue. CSR (Fashion Consultants as they call it) are superb and is very knowledgeable about the product, they're fantastic and easy to deal with, it's just about a matter of respect and cooperation. Sometimes we are becoming very arrogant unknowingly thought that CSRs have hearts too. Before we end, let me ask you? How can a business continue (Especially here in US) if they are SCAM and there are CELEBRITY NAMES attached to it? Did you ever hear celebrities who are ambassadors of this business complained? I bet none!. Anyway, Justfab was Superb and is truly amazing. I just couldn't thank them for giving us branded shoes at a very affordable price and has been endorsed by a celebrity. How about giving them a try? If it ain't work then leave and go. If you feel dissatisfied about the service? Let them know, they have ears who knows how to listen and might we think they'll try to give us something we never thought.

Justfab is Great, No. I mean AWESOME and FABULOUS! Thank you bigtime.