Actually, tmart is good online store if:
- you're buying less than $5
- you only buy 1 item
- you don't mind product quality
- you don't mind to wait more than 30 days (that is a processing time, not shipping time, add another 30 days minimum for shipping time)
- you are not dropshipping to time sensitive markets like ebay or amazon.
- your middle name is "lucky"
I am an ebay seller, I get to know tmart while searching for an alternate dropshipping supplier. And by far, tmart is the worst business partner ever. I encountered many problems with my customers on ebay due to tmart. Do not be fooled by their 24 hours processing time promises, all my orders are marked as shipped after 1 week minimum. My record is 45 days of ordered items still in "processing" status on tmart.
Also they claimed to have warehouse in US, it's a lie. Upon receiving an order from US customer with a good profit, I ordered from their so-called "US warehouse" despite it has higher price, hoping that my customer can get their goods faster, that order still take days in processing and my customer does not receive it after 30 days.
Some cases including "out of stock" issue. Tmart will not tell you if they are out of stock, they will accept your money, and your order will appear as "waiting" or "processing" even after weeks. That "out of stock" item also still appear on their site, waiting for another victims.
So instead of getting profits in doing business with tmart, I actually losing money because I have to refund my customers, some due to long waiting time (more than 30 days), some due to quality of the products.
Still lucky enough to not get negative feedback on ebay, but I was done with tmart.
Dear Pontifex,
We have read details of your review.
For all problem you encountered, we will feedback to our manager then do our best improve it.
Sorry for any inconvenience caused by us.we apologize to you sincerely.
Best wishes,
Tmart