I ordered because a promotion on TV offered the first four boxes for free. I was truly planning to keep the service as a gift to my sister who is gluten-free, and has a hard time finding foods she enjoys. I was charged $11.99 weekly after only 1 box, with no chance to cancel. There's no customer service # to call, and I have not received a response to my email. Very disappointed in them and myself, these "trial offers" are always a scam. Also the boxes are tiny, and the food is mediocre to sub-par.