These thugs are trying to stifle free speech. They have included non-disparagement language in their ToS that effectively says, "No matter how badly we screw you over, you can't say anything about it publicly. If you do, we will fine you $3500 and put a ding on your credit score." The only kind of company that would even think of putting that kind of language in their ToS, let along ENFORCING IT, is a company that OUT TO RIP CUSTOMERS OFF. Avoid at all costs!