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0 Stars would be more accurate here. I'm so frustrated that I purchased tickets to our movie tonight and was charged a hidden "convenience fee" of $4.00 that wasn't disclosed before I sent payment.
2ndly, this company has no phone numbers to call customer support. Only way to reach them is to engage in a "live chat." This way, they don't have to deal with angry customers.
I explained my dissatisfaction to "Jermaine" who basically told me that they have a no-refund policy and that nothing can be done.
This company is an unnecessary function of purchasing movie tickets. They exist only to charge you a fee for what would not be charged at the theater.
Beware!
Tip for consumers:
Beware!
Pissed O.'s review of Fandango earned a Very Helpful vote
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