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Pissed O.

2
Level 2 Contributor

Contributor Level

Total Points
498

1 Review by Pissed

  • Tmart.com

12/18/14

Tmart's check out system changed my address (twice) and sent two of my orders to somewhere else in the state.
Online support is poor. Good luck getting someone to chat with you before you get timed out of the system.
Their reply about resending my orders after they get a "Return to Sender" notice (because that is the best option I have to hope for at this point) is that I need to pay another $3 per order to ship them to the right address.
They have already taken enough of my money. I will not give them more.
Fool me once, shame on you... fool me twice, you get a bad review online.

Service
Value
Shipping
Returns
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Tmart T. – Tmart.com Rep

Dear Customer,
Sorry for the inconvenience caused by us.
We have sent you an email to check your shipping address.
Besides, please check your shipping address at "My account- Address book".
Have a nice day!

Best wishes,
Tmart Service Team

Pissed Has Earned 418 Votes

Pissed O.'s review of Tmart.com earned 418 Very Helpful votes

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