Phoebe M.

I purchased a Dell Inspiron in December of 2013. Within the first 2 weeks, the mother board and CD drive had to be replaced.

I also have a battery that won't charge and today the display started failing and going black. This is my 3rd Dell and each one I get is worst than the one before. I called Dell one day after my warranty ran out to talk to them and they won't speak to you without money. I tried to get to a manager but they just transferred me around for 45 minutes and I finally gave up.

Today I purchased my second HP laptop, I know the service will be better and I the hardware can't be worst. I also talked one of my friends out of buying the Dell she was going to buy.

I was shocked to find a Kurt Adler Star Wars Christmas item on Dealtz.com since everyone was sold out or they were too high priced. I place my order and within a few minutes I received a call from Baltimore that I couldn't understand because of the accent. An hour later I got an email from Dealtz saying, if I want to complete my order call them. I called and I was told they didn't have the item I ordered. Three hours later i went to my charge company and found a $58.00 charge on my account. I had it removed. I think the whole situation was a little shady.