Phil S.

If you're a bike snob, stop reading now. Nothing I say will matter. I've bought 5 bikes, road, mountain and fat bikes from bikesdirect. You get great value. Just read the components, Shimano 105 is the same no matter where you get it. I had problems with a cassette, bikesdirect replaced it, no questions asked, with a better model than was originally on the bike. UPS misplaced a bike that was going to my son at college. Bikesdirect sent another one with expedited shipping. I run into people on trails with bikesdirect bikes ( I know their brands by now), and everyone I meet is happy with their purchase.