First let me just say I have been a member on deal dash for about six months and have won several auctions of top quality merchandise, never encountering any problems, and would have given them a 5 star rating until yesterday. We will find out how trustworthy deal dash is by how they chose to handle what I would consider to be a very serious event that happened to me during one of there auctions. They are supposedly looking in to what happened, so I will wait to see how they rectify the situation and will be glad to come back and adjust my rating, up or down. At that time I will be glad to share what happened to me with all the consumers who count on this site to help them find trustworthy online businesses. Philip H.
Hi Philip, whenever an auction is sold it says "Congratulations" near the bid button. I understand because of this you thought you had won the auction when actually it was sold to another bidder.
Whenever you win an auction, the screen will always blackout and you'll see fireworks exploding with the message: "Congratulations [username]! You WON the [item name] for [price]" and have the option button to Pay later or Pay now.
We apologize for the misunderstanding. We value honesty and fairness very highly and have therefore returned all the bids you used in the auction to try again.