I order a camcorder on July 4th two days after I got invoice they did't give any info about shipping on 13 th I call them after many calls someone pick the phone and give all info then he hold me 58 min then hangup the phone then I send many emails they never replay for that either meanwhile many times I try to call them always music on no live person there. Today 19 th they email me tracking number remember it happen after 15days. Today 19 th I call them afer 11 min pass someone pick the phone I try to explain then he hangup the phone few min after I got email says my order canceled. Big Thanks. My best advice is STAY AWAY FROM BEST PRICE PHOTO.COM. The worse Company worse customer service so Please stay away. Thanks Philip Thomas