This site propose good products and service. I own two products from VSO Software, PhotoDVD and CopyToDVD. To order online the process is straight forward, different payment methods are proposed. You get the license key immediately by email to unblock the software product. I had to use their support service because on one of my computers I could not get the product to run. I got an answer a couple hours later with a solution to my problem (the problem wasn't with the product but the setup of my windows system was faulty).