Amazon WAS great, I filled out some survey online, and then there was some kind of a Amazon promotion that was going on along the lines of getting a $100.00 voucher, I called Amazon to inquire about this, they told me it was a new program, and they also assured me that I WOULD NOT BE CHARGED $100.00 AND THEY ALSO TOLD ME IF THERE WAS A PROBLEM THAT THEY WOULD TAKE CARE OF IT, THAT WAS A LIE! AMAZON EMPLOYS THIEVES AND LIARS AND THEY SHOULD HAVE SAID ON THE PHONE, IN THE PAST WE TOOK CARE OF YOU, BUT NOW WE ARE GOING TO SCREW YOU OVER, WHICH IS WHY I CALL THEM AWFUL AMAZON. SO I CALLED BACK I WAS EXTREMELY UPSET, MY ACCOUNT HAD BEEN CHARGED $100.00, I WAS YELLING AND SWEARING, THAT PERSON HUNG UP ON ME, THEN I CALLED AND TALKED TO ANOTHER PERSON THAT WASN'T HELPFUL AT ALL. THEN THE STUPID CHICK THAT I TALKED TO KEPT ON INTERRUPTING ME! AMAZON... YOU SUCK! AMAZON DID NOTHING TO REFUND MY MONEY, AND NOT ONLY THAT IT MADE MY ACCOUNT OVERDRAWN. I WILL NEVER USE AMAZON EVER AGAIN. YOU SUCK AMAZON!