Peter B.

I ordered a replica of a Toy Story character "Hamm" the pig for a Toy Story collector and paid extra money for the box. The toy itself arrived but the quite flimsy box had been forced into the parcel causing it to be badly bent. Not only did it arrive bent the lid had been deliberately creased to make it fit into the package. As any collector will tell you condition is paramount when it comes to value. I sent the supplier a photo of the damaged box and asked for a replacement. The reply read "We have seen the pictures. There is no damage but bent a little. It doesn't have much influence". This was not my first time to use AliExpress but I assure you it was my last!