I tried to cancel my order prior to shippment. They Emailed me that they cant cancel and I should refuse shippment and have the unopened box returned for a full refund. The item shipped out 3 days later and I followed there Email instuctions. They credited me less shippment and 15% restocking fee or $48 short. After numerous emails back and forth they refused to credit me the difference in spite the fact that I kept sending them a copy of there Email that stated I would get a full refund. The last Email to them I bump it up by stating that I will dispute the charge with my credit card company and notify Amazon there parent company on there abusive service I suddenly got my full credit. Besides I will never order anything from them ever again i am surprised that this business has not been shut down for continually ripping off the public. Shame on them.