Thumbnail of user petej5

Pete J.

CT

Contributor Level

Total Points
195

2 Reviews by Pete

  • Allstate

6/29/22

Been with Allstate for 17+ years, numerous vehicles, home, and umbrella liability. They sure are fast to take your money but good luck if you ever actually need them. One of our vehicles got totaled and it took OVER A MONTH for them to pay our claim. We started calling everyone involved twice a day to complain... that is, once we got past the phone bots and got numbers for actual people. Our so-called agent/agency did NOTHING. I learned so much about car insurance (!) because I got to do everything myself! Customer loyalty or longevity means nothing to them, either. Stay away. Just stay away. An accident is traumatic enough without having to do everyone's job for them and hound them to pay a legitimate claim. Buh-bye, Allstate. I'd give zero stars if I could.

Tip for consumers:
All the crap in their TV commercials is just that: crap. Your rates creep up every year, and 4 other insurance companies offered me better coverage at lower cost.

Products used:
Auto, Homeowner, Umbrella Liability insurance policies

Service
Value
Quality
  • AbeBooks

10/21/14

I am extremely disappointed with my recent experience. I was thrilled to find an out of print book for an excellent price... When it didn't arrive, I was told that it "obviously" had been "lost in the mail." I was offered a replacement or a refund, and opted for the replacement. I was then informed that they had no more available and my refund was issued. When I started my search over again, I saw that the same AbeBooks seller, Extremely Reliable, had one copy of the book available at ten times the price (several hundred dollars). I suspect that the original price was a typo, and that instead of honoring the listed price (oops!), told me the book was "lost" and that no more were available. Not happy.

Tip for consumers:
I will say they responded promptly to my "Where's my book?" query (even if the response was a lie), and issued the refund quickly as well (after the second lie). I have used AbeBooks in the past with no problems...but I have to say this go-round was a complete turnoff.

Pete Has Earned 15 Votes

Pete J.'s review of AbeBooks earned 13 Very Helpful votes

Pete J.'s review of Allstate earned 2 Very Helpful votes

Pete hasn’t received any thanks yous.

Pete doesn’t have any fans yet.

Pete isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mikem2953
Mike M. reviewed Allstate
4/4/24

Don't waste your money. They only care about collecting premiums but will deny every claim...

Thumbnail of user jamest3840
3/8/24

This is the worst company ive ever had they want to use used parts to fix your vehicle after the...