Peggy M.

I purchased novelty boxes that were in the shape of a girl's dress from Oriental trading company. Two of the boxes came in ripped and they were also missing two cords. When I try to leave a review on the website I keep getting an error message. When I left a good review with five stars for another product, it took my review! I contacted the company and explained to them and sent a picture of the damaged boxes but they never responded back. I also purchased a set of the police cars. These are adorable and you can't find them any place but I've read so many reviews saying people were short on sirens and lights. I got one extra siren and light. It's too bad that there isn't more quality control going on but all of these are coming from China. I just found it interesting how this site will not allow you to leave an honest review with the three stars only if you left five stars.

In the beginning when I joined pinch me I would get free samples every now and then or a coupon to purchase something for free, but within the past few years pinch me has sent absolutely nothing. They will tease you with an email saying get your free this or that but then once you click on it, they will say there are no free samples available for you but you can claim this, but you have to purchase something in order to get that or apply for something. This is not free. I do not recommend pinch me and I even unsubscribe from all of their emails.

This is my 16th purchase from AliExpress and 13 of those purchases (which were charms, bracelets, necklace) were good; however, I purchased some shoes and this last time around I noticed that the seller did not ship. I contacted AliExpress and was told that there was nothing they could do. I requested to cancel the order twice and twice the seller rejected my cancellation. I wrote to the seller and said it's been ten days, why haven't my shoes been shipped? Seller wrote back to me saying the factory is busy. I thought to myself then why are you selling these shoes? After my second request to cancel (and the seller denying it again) AliExpress told me if the seller did not show it was shipped within 18 hours I would get my money back. Low and behold seller claims the order was shipped; however the tracking number shows nothing. I contacted paypal (because I paid through my debit Paypal card) and Paypal said there was nothing they could do, because the order shows completed. If it did not show completed, then Paypal could have put a stop on the payment.
Since I noticed the lack of buyer protection in spite of AliExpress claiming you are covered from start to finish with buyer protection, I have to rethink my purchases in the future. If I purchased through eBay I would be covered, but it does not look like AliExpress customer service is helpful.
I specifically told the seller to cancel and I did not want these shoes because I purchased another, but seller ignored my requests.
Now, if the shoes come in and they are not as described, Paypal said they could help; however, I would have to ship them back (which would cost more then what the shoes are worth). My advice is to be cautious about large purchases through AliExpress, because of the lack of buyer protection. My future purchases will be limited.

This is a very deceiving offer. It says you could try it out for $1.99, but when you pay with Paypal, you get a shock that says you have to pay $18.00 per year! Shortly afterwards, I received an email from Paypal saying that I signed up for reoccurring payments forever! Paypal gave me directions on how to cancel this merchant and so I went in and clicked cancel. What was the $1.99 all about? This is a scam, so be careful and don't give your bank credit card, or you will be sorry. Paypal is the way to go, so you can control your reoccurring payments.