One really needs to be careful when ordering on line. JollyChic has many, many other companies under different names.
A lot of jewelry ads, seen on face book, that are very low prices, or advertised as FREE, then find out it is 10 buck to pay for shipping a necklace that weighs less then an ounce? Just another line from Jolly chic. Sunny dresses, is also affiliated with Jolly Chic. Ask questions BEFORE you pay. Ask when the company is, the location, where are the items made? Where do they ship from? If they do not fit, or they are poor quality, what is the return policy? If you have to ship something back to China, from Canada, it costs more then the item, and they REFUSE to pay for shipping.
I am sorry, but I just do not believe ANY of the good ratings that people give for Jolly Chic. I think they are staff, or paid writers. Maybe, maybe if one is a size 0 or smaller, then they may get something that is okay.
Even the handbag I ordered was junk. I have never used it.
For me 90 dollars is such a lot of money. And to have lost that, well it will be a long time before I can try to get a few new clothes again. I have learned my lesson though, and will ask all the right questions now. China is just not equipped to fit plus size clothing.
I believe that Rosegal is also a branch of Jolly Chic.
Greetings! Thanks for your order in our website, we are very sorry for the troubles here. Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. You can return the items back by post mail. After we get the returned items, we will refund you the item price and email you about it too. Here is the returning address:
Customer Service Department
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Phone number: (86-571)87209378
Anything else needs help, please feel free to email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Look forward to your reply.
Best wishes!
Jollychic Customer Service Team