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I purchased what appeared to be a beautiful prom dress until I received a shower curtain material with missing clasps and hanging threads! They told me to return it asap for a full refund of my purchase plus shipping... well that was 30 days ago... Now I have NO DRESS AND OUT OF $165! DO NOT PURCHASE HERE!
Peggy L.'s review of DHgate earned 8 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Peggy!
We are sorry to hear about your experience on your purchase, but we also want this to be resolved for you. Please do provide us your order number (PO#) for your transaction so that we can have it checked here on our end and we can be able to offer you the most efficient resolution.
We also highly encourage you that you send us your response directly to our Live Chat Customer Service so that you will be assisted timely and fast.
Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs
Riane
DHgate