Their site is full of what they call "glitches" that they do not bother to correct as it benefits them. It's happened more than once, when I receive an email from them advertising SHIPPING IS FREE for 3 hrs. I order withing the time frame, it appears to be NO shipping, but if you don't bother to check you will find indeed on Pal Pal they charged you with the shipping. If you complain, they promise to CREDIT you, but the don't, They even promised me a $20 store credit, never got it. Then if you dispute if with PayPal, they lock you out of your account altoghter and say there is nothing they can do. THEY LIE, They are LIARS and their chinese merchandise isn't much better. There needs to be a NO STAR Option! A ONE STAR rating is overly generous!