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This is my second review, first was on 12/06/16. After several weeks of run around these weasels have wiggled out of refunding my money. They would only refund 60% after I return the item at my expense. As the company is in Shanghai, the cost to return is prohibitive. DO NOT order from this company unless you have money to squander. The only positive note is that they answered my emails.
I ordered four pillow covers from Turish Kilim via Open Sky. This was on November 14th. The vendor said that they had shipped, but to date I have not received anything. Open Sky did refund my money but the vendor said that I could keep the pillow covers, which never arrived. Just one more reason not to do business with Open Sky. This site is one big joke.
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Hi Peg! We are very sorry to hear about the difficulties with your recent purchase. Any discounts or coupon codes that were applied to your purchase should have been itemized for you prior to payment, but standard discounts cannot be combined with the free shipping coupon. Also, OpenSky hosts thousands of different shops, and each is able to set their own shipping costs, which should also be made clear during checkout. In any event, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you.